Shop Policies

 

Shipping

Processing Time:

Stock items will be ready to ship in 1-3 business days.

Custom orders will be ready to ship in 3-5 business days.

Shipping Time:

Estimated shipping times within Canada: 2-10 days.

Items will be shipped from Newfoundland, Canada. We will do our best to meet these shipping times, but cannot guarantee them. Actual delivery time will depend on the shipping method chosen.

We are not responsible for delivery times beyond the estimations due to unforeseen circumstances.

Returns and Exchanges

I will happily accept returns and cancellations on stocked orders.

For a return, contact me within 14 days of delivery.

Items must be shipped back to me within 30 days of delivery.

You can request a cancellation within: 24 hours of purchase.

The following items cannot be returned or exchanged:

Custom orders:

Due to the nature of these items, returns for these items cannot be returned unless they are defective or damaged. 

Conditions of Return:

Buyers are responsible for the cost of return shipping. If the item is not returned in its original condition, the buyer is responsible for the loss of the item.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy Policy

I will only use your shipping and billing address, and contact information for the following purposes:

-       To communicate with you about your order

-       To fulfil your order

-       For legal reasons